Manage reviews in Claude or ChatGPT

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MCP

Ask Claude or ChatGPT

Your reputation work should meet you where you already think. Ask Claude or ChatGPT what needs a reply, who to ask next, or how the week went, and get live answers without switching tools.

  • Get answers without logging into another dashboard
  • Act on reputation in the chat tools your team already opens
  • Save hours every week by asking instead of digging
AI Replies

Reply without the busywork

Every unanswered review is a missed chance to earn trust. AI drafts replies that sound like you, so you can clear the queue in minutes and stay present for customers without the writing grind.

  • Respond faster without sounding generic
  • Never leave reviews unanswered when you're busy
  • Protect your brand voice on every public reply
AI Suggestions

Get more 5 star reviews

Most people mean to leave a review and never do. Give them clear wording in your voice so more finish, and more of what they write is strong enough to showcase.

  • Get more customers over the finish line
  • Collect feedback that is specific and shareable
  • Turn happy visits into reviews worth showing off
AI Tagging

Know what customers are saying

You should not have to reread every review to know what is going on. AI organizes feedback into the themes you care about, so you can fix issues sooner and double down on what customers love.

  • Spot patterns before they become problems
  • Find the themes that actually move ratings
  • Skip reading hundreds of reviews by hand

Everything AI can do for you

Replies, tagging, insights, and assistants built into your reputation workflow.

AI replies

Draft Google and Facebook replies that match your tone, or auto reply on a schedule.

AI review suggestions

Give customers ready to use review suggestions when they leave feedback on your page.

AI highlights

Call out the best phrases in positive reviews across widgets, showcase, and share images.

AI auto tagging

Apply tags from rules you define so themes like wait times or service quality stay organized.

Review summaries

Get concise digests of recent reviews with counts, themes, and concerns worth acting on.

Positive & negative trends

Spot rising praise and emerging complaints without reading every review by hand.

Related reviews

Find similar reviews next to any feedback so patterns and repeats are easy to see.

Ask AI

Ask plain language questions about your reviews and get answers with citations you can open.

MCP for assistants

Connect Claude, ChatGPT, and other MCP clients to manage reputation in chat.

Reputation reports

Pull live Reputation Reports covering volume, ratings, locations, replies, and outreach.

Brand aware AI

Guide tone, keywords, and custom instructions so every AI output sounds like your brand.

New
Sentiment

Score how strongly written reviews feel positive or negative, beyond star ratings, so you can sort what needs attention.